Privacy Policy

Your privacy is a priority at Web Options Inc. (WOI), and we go to great lengths to protect it.

WOI’s privacy policy covers the collection and use of personal information that may be collected by WOI anytime you interact with WOI, such as when you visit our website, when you purchase WOI products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information.

Why We Collect Personal Information

Why do we collect your personal information? Because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on updates to the WOI website, the latest product announcements, special offers, and events that you might like to hear about.

If you do not want WOI to keep you up to date with WOI news and the latest information on our website, products and services send us an email by clicking on send email message and update your personal contact information and preferences.

What Information We Collect

There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you’re discussing a service issue on the phone with an associate, participating in an online survey, or purchasing a product or service. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the WOI products you own, such as their date of purchase; and information relating to a support or service issue. We collect information for market research purposes — such as your occupation and where you use your computer — to gain a better understanding of our customers and thus provide more valuable service. We also collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and Internet services are of most interest to them.

If you use a bulletin board or chat room on an WOI website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. WOI is not responsible for the personally identifiable information you choose to submit in these forums.

When We Disclose Your Information

WOI takes your privacy very seriously. Be assured that WOI does not sell or rent your contact information to other marketers. There are times when it may be advantageous to you and WOI to make certain personal information about you available to companies that WOI has a strategic relationship with or that perform work for WOI to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with WOI’s policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the WOI website.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you when required for national security, law enforcement, or other issues of public importance.

How We Protect Your Personal Information

WOI takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction, and to keep your information up to date for the purposes for which it is used.

You can help us ensure that your contact information and preferences are accurate, complete, and up to date. To update your contact information, send us an email by clicking on send email message

WOI’s website has links to the sites of other companies. WOI is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.

If you do not want WOI to keep you up to date with WOI news and the latest information on our website, products and services send us an email updating your personal contact information and preferences by clicking on send email message. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.

WOI may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.

Cookies and Other Technologies

As is standard practice on many corporate websites, WOI’s website uses temporary “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going collectively, and how much time they spend there. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

For example, knowing your first name lets us welcome you with a greeting when we communicate with you. Information such as your country and language helps us provide a more useful online shopping experience.

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements within the site and to gather demographic information about our user base as a whole. WOI will not use the information collected to market directly to that person.

Web Options Inc., 1381 Bradshire Drive, Columbus, OH 43220